Fill out a short signup form from Freelancer Area. Confirm that you have read our Terms and Condition and provide a valid email address. You don`t have to give any personal information to start work with us. Confirm your email address. When you submit the registration form, we will send a verification email to the email address you provided upon signing up. Follow the link provided on the email to activate your account. Create your profile. Fill out your profile correctly and completely to let the Freelancer community know who you are as a person and what you`re looking for professionally.

Upwaw provides high-quality service for customers digital demand. If you are a freelancer, then you can make money with us. We hunting for professional employers who can jointly work with us. We respect our employers and value their work, so don`t miss this chance of being with us.

Don't warry its easy to set new password.

● Click Log In on the Upwaw landing page
● Click Forgot Password?
● Enter your registered email address, and click Next
● Check your email inbox, and look for the reset password email from Upwaw
● Enter your new password twice in the page where you got redirected to Upwaw

If you’re not receiving email notifications, please check your notification settings. Be sure to check your junk and spam folders too, as emails from us might be there.

Go to your profile setting. You will find the password change option. You have to type your old password first then add a new password. We always recommend using a Strong password.

Our digital payment system is 100% secure. We accept
● Visa
● MasterCard
● PayPal
You can make payments instantly.

You can also make payment by Work Credit. Work Credit is an advance payment system by Upwaw. See more details on Work Credit service

To withdraw money that you earned from the site, follow these steps:

● Log in to your Upwaw account.
● Click on your profile photo thumbnail, and select Withdraw Funds.
● Choose your preferred withdrawal method (some are not available in some countries).
● Fill out the details of the withdrawal which will be specific to the chosen method.
● Click Withdraw Funds.

There are many possible reasons for your payment to fail. Your bank statement may contain a pending transaction record and an error that occurred at checkout if the transaction was not successful through the card method.

Check if your payment fail:
● Your input card information correct
● Check the validity of your card
● Does your card has a limit

If payment still not working. Get support from the support board or send us an e-mail.

● Upwaw considers the security of your information to be of paramount importance.
● We have security measures in place designed to give you the peace of mind you should expect when paying for your project over the internet. We use third party payment gateways to process purchases and your credit card or payment details are never saved by Upwaw.
● When you place an order, our secure server uses SSL (Secure Sockets Layer) to connect to our website, which encrypts all information sent from your PC.

The following indicates that you have entered a secure session and will be present when prompted to enter your credit card or payment information:
● The "https" instead of the usual "http" in your browser's address box
● The small padlock either at the bottom or at the top of your browser (this will depend on the browser you are using).
● Upwaw is SSL certified through DigiCert
● Upwaw has a current DigiCert certificate, which gives you peace of mind knowing that we are a legitimate company and can provide a secure environment in which you can transact.

We offer a 100% money-back guarantee within 60 days of payment. Write us an email at [email protected] or contact us through live chat!

We take your privacy seriously. We are always working to ensure that Upwaw is a safe platform for you.

Access to Upwaw is encrypted using Transport Layer Security (TLS), and for any sensitive information you provide, such as tax information, we encrypt the transmission of that information using Secure Sockets Layer (SSL) technology.

What is a non-disclosure agreement (NDA) and why do I need one?

A nondisclosure agreement is a legally binding contract that creates a confidential relationship between a person who has information and a person to whom the secret will be disclosed. On Upwaw, the information will be the creative brief also called design brief. As a client, you will get an added level of recognition from each individual employer that no information in your file will be disclosed to third parties, including platforms, and the information will only be used to create the submissions for your project. Additionally, the non-disclosure agreement will also prevent any project submissions from being indexed on search engines or displayed on Upwaw or other third-party websites and platforms.

You can get support through WhatsApp easily. Just click on the WhatsApp icon and start a conversation with our support executive. Also, you can send us an Email

Email : support [at] upwaw . com
WhatsApp : +44 7520 635540 (chat)

Upwaw is a comprehensive live chat platform designed for teams, enabling them to collaborate seamlessly and interact with customers through a linked WhatsApp account. With a range of productivity-boosting features, Upwaw streamlines communication within teams and enhances customer engagement. Multiple team members can access and respond to messages simultaneously, ensuring swift and efficient communication. Upwaw's user-friendly interface promotes teamwork and cooperation, making it an ideal solution for businesses seeking to improve their customer service and team productivity

It is not necessary to possess a business WhatsApp account since Upwaw is designed to function with both personal and business accounts on WhatsApp

Of course, we offer full access to our API and Webhook integration with all our pricing plans at no additional cost. With our API, you can send automated notifications, create chatbots, send surveys, automate responses, and perform other tasks. Additionally, we provide comprehensive information and pre-written code examples in multiple programming languages.

Yes, we offer a free plan for our new customers that not required credit card information to try it out. It is completely safe and fully functional.

The maximum number of agents that can work simultaneously with a single WhatsApp number varies depending on the plan selected, and ranges from one to nine additional agents. It is important to note that the chat can also be used by the administrator. In case you need more agents, you can choose to add additional agents for a monthly fee.

No, you will not lose your WhatsApp number. Whether it's a personal account or a business account, you can continue to use your existing number, and all your contacts, messages, and conversations will sync automatically. Our product and API are available to everyone, and you can start using them right away.

The only requirement is an active WhatsApp number.

Our API is able to send buttons and list/menu. You can save any step manually its easy to use.

If the company is granted Official Business Account (OBA) status on WhatsApp, it will receive a green tick next to its business name. This green tick appears in the display name of the contact number, even if the WhatsApp business number is not saved by users. Upwaw is built on the official WhatsApp Business platform, and we offer a free service to apply for the WhatsApp green tick on your behalf once you sign up for our paid plan.

However, please note that we cannot influence WhatsApp's decision regarding green tick verification approval. Their decision in this regard is final and may depend on various factors such as brand credibility, social media following, external media listings, and domain ranking.

To request a green tick scan, simply contact our support team and submit a request. The approval process usually takes about 3 business days. If your green tag application is approved, your number will automatically be shown as your business name to users, along with the green tag. This indicates that your work has been verified.

Please note that if your application for a green tick is rejected, it will not affect your ability to use Upwaw or the WhatsApp Business API.

● Create your account with the correct information and purchase one of our four different utility packages.
● Locate and use the API in your CRM, and get started by successfully handling our service.

You don't need to import your contacts as they will be automatically synced to your WhatsApp number.

Although calls and video calls are not available, you can use Upwaw to send audio and video messages instead.

To resolve this issue, go to your Facebook Business Account profile and click on notifications. You will notice a notification indicating that your account has been disabled. Click on it and proceed to edit your account information:

1- Verify the business name.
2- Confirm the website URL of your store.
3- Verify the associated email.

Once done, save the changes, then click on the request review button and wait for activation. This process may take from 15 minutes to 24 hours.

1- Visit https://business.facebook.com/ and navigate to the Business Portfolios section.
2- Choose your Business Portfolios
3- Click on Settings.
4- Select WhatsApp Accounts from the menu.
5- Choose the WhatsApp account that you want to remove and click on it.
Click on WhatsApp Manager.
6- Remove the WhatsApp number associated with the account.
7- Confirm the removal process. Once done, you'll see a confirmation message stating that the number has been successfully deleted.
8- Now return again to WhatsApp Accounts
9- Click on Add WhatsApp Accounts
10- The WhatsApp account with ID will be displayed. Click on Remove then remove WhatsApp account
"The WhatsApp number has been successfully deleted."

Unable to connect to WhatsApp Business API.

According to the WhatsApp Business API guidelines, there must be an initial message between you and the customer, allowing the customer to initiate the conversation with any type of message. However, for you, you can only start the conversation through template messages.

The conversation between you and the customer on WhatsApp continues for 24 hours, starting from the first message sent by the customer to you.

You can access details about template messages through the meta using this link:
https://developers.facebook.com/docs/whatsapp/pricing
where you can find out the cost of the template message and other details.