Improved communication
Multimedia such as photos, videos, and audio messages can enhance communication by providing visual and auditory context
Convenience
Sending multimedia messages can be more convenient than typing out a long message or trying to describe something in words
Emotional expression
Multimedia can help to convey emotions and feelings more effectively than text and build relationships by understanding
Stickers
Possibility of Using stickers in application is to express emotions, feelings and reactions
More engaging and creative way than words. Stickers are a form of visual communication that can convey a wide range of emotions, from joy and excitement to sadness or frustration. They can also add a personal touch to the messages to make them more interesting.
Emoji
Possibility of using emoji in application is to enhance and enrich the communication experience
By adding an emotional or contextual element to text messages. Emoji are visual representations of emotions, ideas, and objects that can help convey tone and meaning compared to text alone
Message Notification sound
Possibility to set Notification tones for alert users to new incoming messages
Notification tones provide an audible signal of a new message, enabling users to quickly respond to important messages. users can customize notification tones from setting area
Chatbot Notification sound
Possibility to set Notification tones for chatbot auto message
Chatbot tones provide an audible signal to user that chatbot is running, users can customize Chatbot notification tone to make it easier to distinguish between notification of messages and chatbot message.
Location
Possibility to share your office location or specific location with other users
This feature is especially useful for coordinating meetings, sharing directions, or sharing your shop or office location. businesses can use location sharing to provide location-based services, such as delivery or pick-up services, to their customers
Private note
Possibility to save private notes is useful tool for improving chating experience
By allowing agent to add note inside conversations and remember important information about users .If a client mentions a specific topic or issue in a message, the agent can privately record it under the client message and return to it later in the conversation. This helps keep the conversation focused and relevant to the user's needs
Attachments
Possibility using attachments to share extra content with other users
That cannot be easily conveyed through text alone. Attachments can contain different types of multimedia files such as Photos, videos, documents.Attachments are especially useful for conveying detailed information or providing visual context to a conversation
Voice
Possibility to record and send voice message
Send voice message for convenient way for Clear communication, Expressiveness and personalize communication. Sometimes it can be difficult to convey complex ideas or instructions in writing. Using voice messages can help you to communicate more clearly and succinctly. convenient way to communicate with others in situations where typing is difficult or time-consuming
Verification
Visual confirmation such as photos or videos can be used to visually confirm the identity of a person, place, or thing
Share information
Multimedia can help for share information’s like invoice, accounts, statements, products and many other points
Customer Satisfaction
By using multimedia, communication processes increase customer retention and satisfaction via WhatsApp
Increase Sales And Revenue With multimedia support
By providing a more personalized and convenient customer experience, businesses can increase sales and revenue. Customers are more likely to buy from companies that offer a seamless and convenient experience, and WhatsApp multimedia helps companies do more professionally
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